FAQ’s

Omron Blood Pressure Monitors

We recommend you apply the cuff using the following directions. First, make sure you have removed any tight-fitting clothing from your left arm. Put your left arm through the cuff loop. The bottom of the cuff should be about one-half inch above your elbow.

Turn your arm so your palm is facing up. Adjust the cuff around your arm so that the tubing runs down the centre of your arm. Secure the cuff so it stays in place.

Omron Standard Cuff:
You should be able to fit one finger between the cuff and your arm. This space is imperative for an accurate reading because Omron’s digital blood pressure monitors use the oscillometric method of blood pressure measurement that detects your blood’s movement through your brachial artery and converts the movements into a digital reading.

Easy Fit Cuff: The cuff should be wrapped tightly around the arm. If the cuff slips or easily turns, the cuff should be tightened.

If the cuff is wrapped too loose or too tight, you may get an inaccurate reading or error message.

It is very important to use the appropriate size cuff for your arm to get accurate measurement results when using your blood pressure monitor. In order to determine the appropriate cuff size, you need to measure the circumference of your arm. You should periodically measure your arm size. This is especially needed if you have a borderline arm size measurement, or may have gained or lost weight.

Measure the circumference of your arm. Make sure the arm cuff you are using with your monitor is the correct size for you. When the incorrect cuff is used you may get an inaccurate reading at the first measurement you take or after a short period of use because the cuff bladder will be damaged.

To determine your arm size, use a cloth tape measure and place the tape measure midway between your elbow and your shoulder around the circumference of your upper arm. Wrap the tape measure evenly around your arm. Do not pull the tape tight. Note the precise measurement in centimetres.

Cuff Sizes:
Standard Cuff Sizing
Small Adult Cuff – fits arm sizes 17 – 22cm.
Standard Adult Cuff – fits arm sizes 22 – 32cm.
Large Adult Cuff – fit arm sizes 32 – 42cm.

Easy Fit Cuff Sizing
The Easy Fit Cuff will fit arms 22 – 42cm.

When using your unit at home your readings may be lower due to a more relaxed environment. If you want to compare the readings from the measurements taken with your home unit to the readings taken with the device used by your healthcare provider please follow this direction; use the Omron blood pressure monitor to take the first measurement followed by the unit used in the healthcare provider’s office. It is necessary to use the digital unit first because of the different methods used in the devices. The Omron Home Blood Pressure Monitor measures the vibration or movement of blood through your arteries and converts the movement to a digital reading (Oscillometric Method). A doctor listens for sound using a stethoscope and gauge (Ascultation). The artery is constricted during the measurement. Constricting the artery and not allowing the artery to return to its condition prior to the measurement may cause incorrect measurement values when using the digital device.

When the cuff is assembled correctly, the hook material will be on the outside of the cuff loop and the metal D-ring will not touch your skin. If the cuff is not assembled, pass the end of the cuff furthest from the tubing through the metal D-ring to form a loop. The smooth cloth should be on the inside of the cuff loop.

  1. Remove tight-fitting clothing from your upper arm.
  2. Sit in a chair with your feet flat on the floor. Rest your left arm on a table so that the cuff is at the same level as your heart. Turn the palm of your hand upward.
  3. Put your left arm through the cuff loop. The bottom of the cuff should be approximately 2cm above the elbow. The cuff tab should lie over the brachial artery on the inside of the arm. The cuff tube should run down the centre of the arm even with the middlefinger.
  4. Secure the cuff around your arm using the cloth closure. Pull the cuff so that the top and bottom edges are tightened evenly around your arm.
  5. Make sure the cuff is wrapped firmly in place. You should be able to fit your index finger between the cuff and your arm easily.
  6. Relax your arm and place your elbow on the table so that the cuff is at the same level as your heart.
  7. Be sure there are no kinks in the air tubing.

There are several reasons why you may have inconsistent readings. Many factors exist that can cause a variation in blood pressure measurement values, for example, recent activities or even the time of day can alter the reading.
Additionally, the user’s technique is very important for reliable measurement results. Listed below are some of the common reasons you may get an inconsistent or inaccurate reading:

Cuff Size

Measure the circumference of your arm. Make sure the arm cuff you are using with your monitor is the correct size for you. When the incorrect cuff is used you may get an inaccurate reading at the first measurement you take or after a short period of use because the cuff bladder will be damaged. To determine your arm size, use a cloth tape measure and place midway between your elbow and your shoulder around the circumference of your upper arm. Wrap the tape measure evenly around your arm. Do not pull the tape tight.

Cuff Application
Make sure you are wrapping the cuff around your arm in the correct position. After wrapping the cuff around your arm check the location of the brachial artery marker. The air tube should run down the centre of your arm. The cuff should not be wrapped too tight or too loose.

Before Taking a Measurement
Avoid eating, drinking alcohol, smoking, exercising, and bathing for 30 minutes and rest for 15 before starting the measurement. Avoid taking a measurement during stressful times. Take the measurement in a quiet place.

Body Position
Sit in a chair with your feet flat on the floor. Rest your arm on a table with your palm facing upward. The cuff should be level with your heart. Do not talk or move during the measurement.

Refer to the Instruction Manual provided with the unit for the complete operating instructions. If you have any questions or we need to provide additional assistance please contact us. Our toll free number for Consumer Support in Australia is 1800 807 464 and New Zealand is 0800 523 583.

In a the most basic sense, blood pressure is a way of measuring how much force is being exerted on the walls of your blood vessels (artery) as blood flows through them. Systolic is the pressure exerted as your heart contracts or beats. This is measured as your heart sends a surge of blood through the vessels. A reading of less than120 mm Hg is considered normal. Diastolic is the pressure exerted when your heart relaxes in between heartbeats in the arteries. A reading of less than 80 mm Hg is considered normal.

*Your doctor should evaluate unusually high or low readings.

Many healthcare providers strongly recommend home blood pressure monitoring. Home blood pressure monitoring is one of the best methods of trending a person’s blood pressure in their own environment. In some people blood pressure rises above its usual level when it is measured in a doctor’s office or clinical setting. This condition is called white coat hypertension. It is estimated one out of every five people have this condition. When this condition is suspected, the doctor may suggest blood pressure be monitored away from the office. Home Blood Pressure monitoring provides valuable information to the doctor.
Blood pressure measurement values vary from the left arm to the right arm. The average is generally within 10mmHg (millimetres of Mercury) for most individuals. The user should consult a doctor before using the right arm to take a measurement. The doctor can assist the user in determining their measurement values for the right arm. The cuff is designed mainly for use on the left arm. All validation testing is done on the left arm for the general population.

Digital monitors measure blood pressure oscillometrically rather than by auscultation. In auscultation, stethoscopes are used to take blood pressure blood pressure by listening for the Korotkoff sounds which correspond to systolic and diastolic pressures. Oscillometric technology measures the vibration of blood travelling through the arteries and converts the movement into digital readings.

Omron digital blood pressure monitors use the oscillometric method of blood pressure measurement. An oscillometric monitor does not need a stethoscope so the monitor is simple to use.

All Omron blood pressure monitors are clinically proven accurate. Pressure: +/- 3 mmHg or 2% of reading, Pulse: +/- 5% of reading. This meets or exceeds the AAMI (Assoc. for the Advancement of Medical Instrumentation) standards.
The process for deleting the stored data is unique to your model. Please check your instruction manual or contact our consumer support representatives in Australia 1800 807 464 and New Zealand 0800 523 583. If you need an electronic copy of your manual, please click here for a list of manuals available to download.
  1. Remove tight-fitting clothing from your upper arm.
  2. Sit in a chair with your feet flat on the floor and place your arm on a table so that the cuff will be at the same level as your heart.
  3. Hold the cloth closure on the cuff with your other hand.
  4. Turn the palm of your hand upward. Apply the cuff on your upper arm.
  5. Align the marker on the cuff over the brachial artery on the inside of the arm.
  6. The cuff tube should run down the centre of the arm even with the middle finger.
  7. The bottom of the cuff should be approximately ½ – 1 inch above the elbow.
  8. Secure the cuff around your arm using the cloth closure.
  9. Make sure the cuff is wrapped firmly in place.
  10. Relax your arm and place your elbow on the table so that the cuff is at the same level as your heart.

For most models, the warranty coverage for the arm or wrist cuff is one year. Cuffs will need to be periodically replaced throughout the life of the monitor.

When purchasing a replacement cuff for an upper arm unit please be certain to measure the circumference of your arm to purchase the correct cuff size.

Consumers should contact their individual insurance company to determine whether the purchase of a blood pressure monitor is covered by their health insurance company.

Thermometers

Normal temperature ranges by age group are:
Babies (0-2) 36.4 – 38ºC
Children (3-10) 36.1 – 38ºC
Young people/Adults (11-65) 35.9 – 37.6ºC
Elderly people (greater than 65) 35.8 – 37.5ºC
The temperature ranges listed above are based on oral measurement.

Measurement methods are Axillary, Ear, Oral and Rectal. The core temperature, or the temperature of the internal organs, is most accurately reflected in a rectal temperature. Different body parts have different temperatures. Usual differences are:

  • Axillary 2° F lower than rectal
  • Ear 1° F lower than rectal (Note: Thermometer may have the ability to convert to core temperature measurement)
  • Oral 1° F lower than rectal
  • Rectal Base temperature

Always consult your physician for measurement method and guidelines for reporting a fever.

Fever is the first weapon in the arsenal used when foreign substances invade a body. Chemicals released by the foreign substances stimulate the hypothalamus to increase the body temperature. The hypothalamus is the “thermostat” of the body. The hypothalamus can raise or lower body temperature through chemical signals to other systems to make the changes necessary. A fever is the response to foreign substances, bacteria or viruses in the body. Fever has benefits. The higher body temperature does not allow certain chemicals and nutrients to be available for the bacterial or virus to exist and/or reproduce. The higher body temperature works with the immune system to fight off infection. Fever is a symptom that should be reported to a health care provider. Each person should find out his or her specific healthcare provider’s guidelines for reporting a fever.
The body is made of many systems that work together to provide health, wellness and daily function. When one of these systems is not working together with the others, diseases or a state of illness occurs. The immune system is the “watchdog” of the body. It protects the body from substances that don’t belong there. These foreign substances can be bacteria, viruses, or tissue from another person or living thing. An infection occurs when one of these foreign substances has gained entry into someone’s body. The hypothalamus directs several different activities when something biochemical or physiologically abnormal is noted. The hypothalamus releases chemicals that increase the body temperature in the presence of infections. We know this process to be called a fever. Other signs of infection can include pain, swelling, heat, redness, abnormal liquid secretions dependent on the type of invading organism and the body part involved. Although the immune system is the body’s “watchdog” against infection, contact your doctor at the first signs of infection.
Gentle Temp Instant Ear Thermometer detects the infrared heat given off by the eardrum and surrounding tissues. It converts this heat into an equivalent oral temperature in one second.
The Gentle Temp Ear Thermometer is less threatening to a child than a rectal thermometer. It’s faster, safer and easier to use than an oral thermometer.
A measurement taken in the ear indicates the eardrum temperature that closely reflects the temperature of the blood flowing into the hypothalamus (membrane near the eardrum). The accuracy is +/-.15C which meets regulatory standards.
When readings are low the general cause is the temperature taking technique. We recommend that you practice with the Gentle Temp on yourself and family members when you are healthy. This way you can improve your technique and feel more confident of the measurement you take when ill. Always completely read the instruction before using the thermometer for the first time. A low reading can be caused by an ear infection.
The approximate battery life is 5,000 measurements. If the display shows the battery low symbol or nothing at all you should immediately replace the battery with a new 3-Volt Lithium Battery Type CR2032.
Use a soft, dry cloth to clean the body of the thermometer. Never clean the thermometer with an abrasive cleanser. Never submerge the thermometer in water or other liquids. Do not expose the thermometer to extreme temperature, humidity, direct sunlight or shock. Store in a clean, dry place at room temperature.
Fingerprints, ear wax or dirt will impede the accuracy of the thermometer. The Safety Probe Lens may be gently cleaned with a soft cotton cloth moistened with alcohol. Do not use a paper towel. The fibers in the paper towel may scratch the Safety Probe Lens. Allow forty- five minutes for the Safety Probe Lens to dry completely before attaching the Protective Storage Cap. Always attach a clean Lens Cover and the Protective Storage Cap to the thermometer when not in use.
For most models, the warranty coverage for the arm or wrist cuff is one year. Cuffs will need to be periodically replaced throughout the life of the monitor. When purchasing a replacement cuff for an upper arm unit please be certain to measure the circumference of your arm to purchase the correct cuff size.
All model numbers of Omron Probe Covers and Omron Lens Covers are latex free.

Respiratory Devices

  1. After each inhalation treatment, remove the Mesh Cap from the Medication Bottle and discard remaining medication.
  2. Pour a small amount of distilled water into the Medication Bottle and replace the Mesh Cap.
  3. Turn on the unit to Nebulise the water for 1-2 minutes to remove residual medication in mesh holes.
  4. Turn off unit and remove the Medication Bottle from the Main Unit.
  5. Remove the Mesh Cap from the Medication Bottle and discard remaining water from the Medication Bottle.
  6. Rinse the Medication Bottle, Mesh Cap and other attached parts in distilled water. Do not wash the Medication Bottle or Mesh Cap under strong running tap water.
  7. Wipe off excess water with a clean dry cloth and allow the parts to dry thoroughly in a clean environment. Do not use
  8. any type of cloth or tissue to wipe the Mesh Cap, the fibres may clog the holes of the Mesh Cap.
    Reassemble the device and store it in the Storage Case or in a clean environment.
Consumers should contact their individual insurance company to determine whether the purchase of a Nebuliser is covered by their insurance.

Omron Pedometers

The process for changing the mode of readings is unique to your model. Please check your instruction manual or contact our support representatives Australia 1800 807 464 in New Zealand 0800 523 583. If you need an electronic copy of your manual please click here for a list of manuals available for download.
Walk 10 steps with your normal stride. Measure the distance from START to END in centimetres. Calculate your stride length by dividing the total distance that you measured by 10.

Omron Body Fat Scales

Omron’s Body Composition monitor with Scale estimates the body fat percentage by using the Bioelectrical Impedance (BI) Method. Muscles, blood vessels and bones are body tissues having a high water content that conducts electricity easily. Body fat is tissue that has little electrical conductivity. The Fat Loss MONITOR with Scale sends an extremely weak electrical current of 50 kHz and less and 500 µA through your body to determine the amount of fat tissue. This weak electrical current is not felt while operating the body composition monitor.
We recommend you take the measurement in the morning before you exercise, eat, drink or take a shower. This will give you opportunity to develop a trend and a good comparison by day.